About The Position

Curriculum & Learning Experience Design Manager About This Role: Are you a visionary and dynamic leader passionate about architecting impactful learning experiences and empowering a team of innovative instructional designers? Do you thrive in guiding curriculum development that drives measurable results and aligns with strategic business objectives? As the Curriculum & Learning Experience Design Manager, you will lead and mentor our team of instructional designers, fostering a collaborative and high-performing environment focused on creating world-class learning solutions via our curriculum and content. You will be the architect behind our comprehensive learning strategy, overseeing the design and development of an effective and scalable curriculum for our diverse audiences. You possess a deep understanding of adult learning theories, Bloom's Taxonomy, and high-level learning concepts around memory and retention. You are a champion of process and clear communication, guiding the team through our waterfall process to manage curriculum and content projects effectively from initial request to impactful implementation. You will partner closely with stakeholders, enablement managers, and our Analytics & Impact Manager to ensure learning initiatives address the right needs and their impact on key business KPIs is clearly defined and measured. Your leadership will ensure all curriculum, from onboarding to ongoing enablement for field teams and partners, is strategically designed and aligned with learning objectives that drive business success.

Requirements

  • Bachelor's degree in Instructional Design, Education, Curriculum Development, or a related field (Master's degree preferred).
  • Proven experience (5+ years) in instructional design and curriculum development, with demonstrable experience leading and managing instructional design projects and/or teams.
  • Deep understanding and practical application of adult learning theories, Bloom's Taxonomy, and principles of memory and retention.
  • Strong command of instructional design methodologies, particularly ADDIE or similar systematic models.
  • Demonstrated ability to analyze learning needs, architect comprehensive learning solutions, align learning solutions with business objectives, and understand the importance of data in measuring impact.
  • Excellent leadership, coaching, and mentoring skills.
  • Exceptional communication (written and verbal), interpersonal, and collaboration skills.
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.
  • Proficiency in utilizing various instructional design authoring tools and learning technologies and working knowledge of AI.
  • Experience working with Learning Management Systems (LMS) and other learning platforms.

Nice To Haves

  • Experience working in a fast-paced, dynamic environment, preferably within a sales or revenue-focused organization.
  • Familiarity with learning analytics and data visualization tools.
  • Experience with project management methodologies beyond ADDIE (e.g., Agile).

Responsibilities

  • Lead, mentor, and develop a team of innovative and highly organized Instructional Designers, fostering a collaborative, growth-oriented, and data-informed culture.
  • Architect and oversee the design and development of comprehensive and scalable learning curricula for various audiences, including new hires, productive field members, and external partners.
  • Ensure the team applies sound instructional design principles, including adult learning theories, Bloom's Taxonomy, and strategies for maximizing memory and retention.
  • Champion and ensure adherence to established instructional design processes, ensuring efficient workflow and high-quality deliverables.
  • Partner closely with stakeholders and the Analytics & Impact Manager to analyze learning requests, define clear objectives aligned with business KPIs, and ensure data informs the design and measurement of learning initiatives.
  • Guide the team in effectively managing learning requests that are both proactive and reactive.
  • Ensure all curriculum is strategically mapped back to clearly defined learning objectives for new hire programs, productive field members, and external partner audiences.
  • Promote a culture of data-informed decision-making within the instructional design team, encouraging the use of data insights to optimize learning design and measure impact.
  • Facilitate effective communication and collaboration within the team and with cross-functional stakeholders.
  • Manage project timelines, resources, and quality standards for all instructional design projects.
  • Drive innovation and the adoption of new learning technologies and methodologies within the team.
  • Contribute to the development and implementation of best practices and standards for instructional design and curriculum architecture within the organization.
  • Provide regular updates and reports on team progress and project status to relevant stakeholders.

Benefits

  • Health and wellness coverage: Medical, dental, and vision insurance
  • Disability coverage: Short-term and long-term disability
  • Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
  • Additional life coverage options: Supplemental life insurance for employees, spouses, and children
  • Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
  • Financial security: 401(k) Savings and Investment Plan with company matching
  • Time off benefits: Flexible vacation policy
  • Holidays: 8 paid holidays annually
  • Sick leave
  • Parental support: Paid parental leave
  • Employee Assistance Program (EAP) and Care Counselors
  • Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
  • Health Savings Account (HSA) with employer contribution
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