Cust Svc Rep 2

Arizona Department of Administration • Tucson, AZ

1d • $18 • Onsite

About The Position

The Corporations Division approves corporate names and grants corporate or
limited liability company status to entities organizing under the laws of the
State of Arizona; grants authority to foreign corporations and limited liability
companies to transact business in the State; collects annual reports from all
corporations of record; and maintains records for the benefit of public record
and service of process.

You will examine and file or otherwise process corporation and limited liability
company documents in accordance with requirements set forth in Titles 10 and 29
(limited liability companies) of the Arizona Revised Statutes, applicable
administrative rules and regulations, and A.C.C. policies and procedures.
Additionally, you staff a walk-up customer service window as a cashier for
customers filing corporation and limited liability company documents at the
Division. This involves the ability to handle and count cash and other forms of
payment, data entry of payment and document information, and understanding and
advising customers on statutory filing requirements as interpreted by the
Division.

Requirements

• Mastery of effective customer service techniques
• Cash handling experience; basic bookkeeping and math skills
• Excellent listening, oral, written, and interpersonal communication skills
• Research and problem-solving skills
• Ability to interact positively with customers via the telephone, correspondence or in person, including facilitating the resolution of customer complaints
• Ability to learn and comprehend filing requirements according to Titles 10 & 29 (limited liability companies) Arizona Revised Statutes
• Proficient PC skills
• Good attention to detail and accuracy
• Ability to examine all documents submitted to the ACC for compliance with Titles 10 & 29 and ACC policies and procedures
• Ability to work effectively in various situations in a fast-paced environment.

Responsibilities

• Examine and file or otherwise process corporation and limited liability company documents in accordance with requirements set forth in Titles 10 and 29 (limited liability companies) of the Arizona Revised Statutes, applicable administrative rules and regulations, and A.C.C. policies and procedures.
• Staff a walk-up customer service window as a cashier for customers filing corporation and limited liability company documents at the Division.
• Handle and count cash and other forms of payment
• Data entry of payment and document information
• Understanding and advising customers on statutory filing requirements as interpreted by the Division.

Benefits

• Excellent comprehensive benefits, including a top-ranked retirement plan, low-cost health coverage, supplemental policies such as vision and short-term disability, and generous paid vacation and sick leave programs
• Career and personal development support; multiple training and education opportunities and resources; qualifying Public Service Loan Forgiveness employer
• Interesting, challenging work in a public sector environment with the chance to make a real difference in our state
• We are an Equal Employment Opportunity agency and a recognized Arizona Veteran Supportive Employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees