Custodial Lead

Commercial & Government Contracts • New London, CT

1d • Onsite

About The Position

We invite applicants eligible for the AbilityOne Program to Apply. The AbilityOne Program is a federal initiative that offers employment opportunities and services to adults who have disabilities. CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value! Location: US Coast Guard Academy New London Day Shift: 9:00am to 3:00pm Night Shift: 4:00pm to 10:00pm We’re seeking a Lead Custodian who will actively contribute to the daily upkeep, cleanliness, and safety of our facility while also serving as a working lead for the custodial team. In this role, you’ll not only perform custodial duties yourself but also guide, mentor, and support a team primarily made up of adults with disabilities — helping them build skills, stay motivated, and succeed in their work.

Requirements

• Minimum of 2 years of hands on custodial or janitorial experience, with strong knowledge of cleaning practices and safety procedures.
• Good communication skills and a helpful, team-oriented attitude.
• Comfortable giving simple instructions and demonstrating cleaning tasks when needed.
• Ability to stay organized, follow daily routines, and keep track of supplies or maintenance needs.
• Minimum of 2 years of hands on janitorial experience in commercial, industrial, educational, or government facilities, with strong knowledge of cleaning practices and safety procedures.
• Experience operating commercial cleaning equipment, such as floor scrubbers, buffers, carpet extractors, and power washers.
• Comfortable giving instructions and demonstrating cleaning tasks when needed.
• Ability to stay organized, follow daily routines, and keep track of supplies or maintenance needs.
• Valid driver’s license
• Valid Real ID
• Must be able to obtain and maintain government base access.

Nice To Haves

• Knowledge of OSHA safety standards, chemical handling, and proper PPE use.
• Good problem‑solving skills, such as identifying supply shortages or equipment failures and escalating appropriately.
• Attention to detail, ensuring cleaning meets quality standards.
• Time management and task prioritization, especially when coordinating multiple cleaning assignments.
• Ability to work independently and prioritize tasks without constant supervision.
• Good communication skills and a helpful, team-oriented attitude.

Responsibilities

• Teach custodial staff proper cleaning techniques, safety procedures, and use of equipment.
• Provide encouragement, build confidence, and help team members develop workplace skills.
• Explain tasks, timelines, and performance standards in a way that’s easy to understand.
• Observe team members’ work, give constructive feedback, and adjust coaching as needed.
• Help custodial staff overcome challenges, whether related to tasks, communication, or workplace adjustments.
• Encourage team members to take ownership of their responsibilities while offering support when needed.
• Track performance, progress, and any accommodations required to ensure success.
• Clean and disinfect restrooms including sinks, toilets, mirrors, and floors to maintain hygiene standards.
• Sweep, mop, vacuum, and maintain floors in offices, halls, classrooms, and shared spaces.
• Empty trash and recycling bins and transport waste to designated disposal areas.
• Wipe down windows, doors, walls, and glass surfaces to keep the facility looking fresh and welcoming.
• Restock restroom and breakroom supplies such as soap, toilet paper, and paper towels.
• Dust desks, shelves, and other surfaces to ensure a tidy environment.
• Maintain entrance areas, stairs, and elevators to keep them clean, safe, and accessible.
• Identify and report maintenance issues such as broken lights, leaks, or other hazards.
• Secure the building by locking and unlocking doors at the beginning and end of shifts.
• Operate cleaning equipment safely including vacuums, floor machines, and cleaning carts.
• Handle cleaning products responsibly and follow all safety procedures.
• Greet the team and explain the day’s tasks in clear, simple steps.
• Hand out tools and equipment and make sure everyone knows what to do.
• Show how to do any new tasks and remind the team about safety.
• Work alongside the team during the shift and help with cleaning tasks.
• Teach team members new skills and help them work more independently.
• Check on progress, give quick tips, and fix problems as they come up.
• Keep an eye on busy areas to make sure they stay clean throughout the day.
• Make sure everyone is using equipment safely and following safety rules.
• Help the team finish end‑of‑day tasks like trash removal and final cleaning.
• Put away supplies and clean shared tools and equipment.
• Talk with the team about what went well and what they can practice next time.

Benefits

• Join a team with a purpose—we appreciate your hard work and help you build your future.
• Be part of a team that cares—we notice your hard work and help you grow.
• Stay healthy with help from our Wellness Coordinator and wellness programs.
• Move up—we offer chances to grow and take on new jobs as you gain experience.
• Employer Paid Benefits Offered:
• Insurance - Medical, & Dental
• Vision (Voluntary Benefit)
• Telemedicine
• Retirement Plan & Match Options
• Short Term Disability
• Life Insurance
• Paid Holidays & Vacation
• Sick & Personal Time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees