Custodial Manager

POWDR

1d•$58,000 - $62,000

About The Position

As our recruitment video says “Not your ordinary 9 to 5”. We look for applicants that share in our passion for the outdoors and will embrace all that SilverStar has to offer. SilverStar is part of the POWDR Group. POWDR is an Adventure Lifestyle Company® that is locally-focused and delivers soulful experiences because that’s what matters to our guests and communities. Full-Time, Year-Round We are seeking a hands-on Custodian Manager to lead daily custodial operations within our fast-paced resort environment. This is a leadership-focused role that requires strong people management, training, and motivational skills. Our Custodian team consists of two year-round employees and up to 15 seasonal team members during peak winter and summer seasons. Due to the seasonal nature of the business, staff turnover is high. This role is ideally suited to a leader who enjoys building teams from the ground up, onboarding new employees frequently, and creating a positive, motivated culture in a constantly evolving workforce. Success in this role requires someone who excels at training and mentoring young seasonal workers—many of whom may be in their first job or may not have industry experience. The Custodian Manager must be able to engage, motivate, and inspire team members to take pride in their work and understand the critical role they play in the guest experience. Join us and play a key role in delivering a clean, safe, and welcoming experience for our guests year-round.

Requirements

2 years of supervisory or management experience preferred.
Minimum 1 year of professional cleaning experience.
Demonstrated experience in training, mentoring, and motivating staff.
Strong interpersonal and conflict-resolution skills.
Excellent communication and organizational abilities.
Ability to work effectively with young seasonal employees in a high-turnover environment.
Self-motivated, energetic, and team-oriented.
Valid BC Driver’s License with clean abstract.
Criminal Record Check required.

Nice To Haves

WHMIS certification is an asset (or willingness to obtain).
Skiing or snowboarding experience considered an asset (some duties occur outside the main village area).

Responsibilities

Lead, supervise, and support a team of year-round and seasonal custodial staff.
Assist recruitment, onboarding, and train seasonal employees for winter and summer operations.
Develop clear training standards and ensure consistent onboarding and training practices.
Motivate and mentor young team members, fostering accountability, teamwork, and pride in workmanship.
Build engagement within a team that experiences frequent turnover.
Manage performance, provide regular feedback, and address challenges constructively.
Create a respectful, energetic, and productive work environment.
Plan, organize, and oversee daily custodial operations.
Perform daily hands-on cleaning duties alongside the team, including general cleaning, garbage removal, floor care, waxing, and applying sealers.
Conduct regular inspections and audits to maintain high hygiene and safety standards.
Oversee preparation and cleaning for large groups and special events.
Identify maintenance issues and report repair or system needs promptly.
Manage departmental budget and inventory control.
Order supplies and materials as required.
Ensure compliance with health and safety regulations, including proper chemical handling and WHMIS standards.
Approve schedules, timesheets, and payroll hours.