Customer Account Representative

Alphabe Insight Inc • Austin, TX

19h • $55,000 - $59,000

About The Position

We are seeking a motivated and detail-oriented Customer Account Representative to join our team in Austin, TX. This role is ideal for individuals who excel at communication, relationship management, and problem-solving. As a key point of contact for our clients, you will ensure outstanding service, support account needs, and contribute to long-term client satisfaction and retention.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Customer-focused mindset with attention to detail
• Ability to work independently and collaboratively within a team
• Strong problem-solving and interpersonal skills
• Professional attitude and a desire for continuous growth

Responsibilities

• Serve as the primary point of contact for assigned customer accounts
• Build and maintain strong, professional relationships with clients
• Address customer inquiries and provide accurate, timely solutions
• Manage account information, updates, and follow-ups
• Coordinate internally to ensure client needs are met efficiently
• Maintain organized records and documentation related to accounts
• Identify opportunities to enhance customer satisfaction and service quality

Benefits

• Competitive salary ($55,000 – $59,000 per year)
• Growth opportunities within a stable and expanding organization
• Skill development and professional training
• Supportive, team-oriented work environment
• Full-time position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed