Customer Care Specalist

Shively Diversified Management ServicesCadillac, MI
22hOnsite

About The Position

3–4 days on the road (customer sites); Other days in-office. Field Responsibilities Inventory Management: Perform on-site cycle counts, receive incoming materials, and manage "put-away" tasks at customer facilities. Equipment Maintenance: Clean, stock, and perform routine maintenance on industrial vending machines and storage cabinets. Deliveries: Handle local product deliveries to automotive plants and industrial partners. Implementations: Lead the physical setup and stocking of vending solutions for new customer launches. Office Responsibilities Quotes & Orders: Generate customer quotes and manage high-volume order entry. Account Support: Act as the primary point of contact for order status, tracking, and general inquiries.

Requirements

  • Ability to lift up to 50 lbs and work in an industrial/manufacturing environment.
  • Valid driver’s license and clean driving record.
  • Proficiency in ERP systems or order entry software.
  • Strong organizational skills with high attention to detail for inventory accuracy.

Responsibilities

  • Perform on-site cycle counts
  • Receive incoming materials
  • Manage "put-away" tasks at customer facilities
  • Clean, stock, and perform routine maintenance on industrial vending machines and storage cabinets
  • Handle local product deliveries to automotive plants and industrial partners
  • Lead the physical setup and stocking of vending solutions for new customer launches
  • Generate customer quotes
  • Manage high-volume order entry
  • Act as the primary point of contact for order status, tracking, and general inquiries

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO
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