Customer Engineer II, Platform, Google Public Sector

Google • Chicago, IL

7d

About The Position

As a Customer Engineer, you will partner with technical Sales teams to
differentiate Google Cloud and AI solutions to our customers. You will help
prospective and existing customers and partners understand the power of these
offerings, develop creative cloud solutions and architectures to solve their
business tests, engage in proofs of concepts, and troubleshoot any technical
questions and roadblocks. You will use your expertise and presentation skills to
engage with customers to understand their business and technical requirements,
and persuasively present practical and useful solutions on Google Cloud. You
will have excellent technical, communication and organizational skills.

You will focus on a range of customer opportunities as a technical generalist,
spanning infrastructure modernization, application modernization, data analytics
and more. You will have a passion for building new relationships, with
experience in prospecting and building out greenfield territories.

Google Public Sector
[https://about.google/intl/ALL_us/public-sector/#:~:text=We're%20committed%20to%20advancing,%2C%20research%2C%20and%20edtech%20companies.]
brings the magic of Google to the mission of government and education with
solutions purpose-built for enterprises. We focus on helping United States
public sector institutions accelerate their digital transformations, and we
continue to make significant investments and grow our team to meet the complex
needs of local, state and federal government and educational institutions.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

Nice To Haves

• Experience with State Local Public Sector clients including state, county, and local municipal agencies.
• Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine business, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level