Weekend Customer Experience Specialist
British Swim School of Milwaukee South and Western Suburbs•Delafield, WI
5d•Onsite
About The Position
The Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience.
Requirements
- Excellent interpersonal communication and organizational skills.
- Weekend availability- 8:00am- 1:00pm Saturday and Sunday
- Have a responsible and professional demeanor.
- Reliable and trustworthy
Nice To Haves
- 1+ years of customer service experience.
- Lifeguarding/First Aid/CPR/AED Certification(s) a plus!
Responsibilities
- Setting up and breaking down the pool deck area before and after each shift.
- Checking water chemistry and temperature prior to swim lessons.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their child’s progress, or about the program.
- Assist swim instructors and managers when needed during swim lessons.
Benefits
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Competitive pay
- Paid training
- No holiday shifts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
