Customer Experience Specialist - Temp

Farm Credit Services of America • Hallock, MN

3d

About The Position

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
 Job SummaryThe ideal candidate will work roughly 15-20 hours per week. Flexibility with schedule between the hours of 8-4:30pm, Monday through Friday.

We are seeking a dedicated and highly organized Customer Experience Specialist to join our dynamic team on a long‑term temporary basis. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys a variety of tasks. If you are a proactive individual with a knack for organization and customer service, we would love to hear from you!  Essential Duties and Responsibilities Cont.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to handle multiple tasks and prioritize effectively.
• Proficient in basic computer applications and office equipment.

Nice To Haves

• Previous mortgage or banking industry experience preferred.

Responsibilities

• Data Entry: Key in prequalification applications and maintaining accurate records.
• Create and update customer records, prequalification applications, and leads and opportunities.
• Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval.
• Document Preparation: Review documents to ensure complete application documentation is received.
• Office Coverage Support: Provide office coverage and support as needed.
• Assist with reporting and special projects.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED