Customer Logistics Associate II

Ryder Supply Chain Solutions • Austin, TX

3d • $35,000 - $38,000 • Onsite

About The Position

We are immediately hiring a Customer Logistics Associate (Dispatch) in Austin, TX for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Requirements

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Must possess strong verbal and written communication skills internally as well as externally
• Ability to prioritize, organize and accomplish work
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred
• H.S. diploma/GED required
• One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
• One (1) year or more Experience in a customer service environment required
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Responsibilities

• Provide front-line supervision and administrative support for the location.
• Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area
• Payroll/Billing
• Complies with all Safety Maintenance and Compliance.
• DOT log review, preparation and submission.
• Conducts Safety Training/Orientations.
• First point of contact for collisions and injuries.
• Updates/Maintains STAR.
• Conducts safety meetings in conjunction with other management
• Handles front line customer requests; identifies and elevates any customer issues if needed.
• Acts as a liaison between hourly workers and management.
• Elevates any employee relations issues as appropriate.
• Quality Assurance.
• Dispatch/Routing.
• Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs).
• Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
• Maintains location A/P log
• Supply/uniform ordering
• Maintains all attendance/vacation records for hourly employees
• Key Performance Indicators (KPI) reporting to Manager prior to distribution
• RD 2000 Responsibilities
• SOX invoice reconciliation preparation for approval at the highest level
• Recommends location process initiation and/or improvements needed
• Any location specific requirements may be required

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED