Customer Relationship Manager

Tech Soft 3D

1d • $120,000 - $130,000 • Remote

About The Position

Are you a strategic sales professional who thrives on building meaningful client relationships and turning complex challenges into smart solutions? Do you enjoy owning your territory, driving growth, and making a measurable impact? If so, Tech Soft 3D wants you on our team!
At Tech Soft 3D, we empower businesses with cutting-edge Industrial Applications solutions. As a Customer Relationship Manager, you’ll lead and grow sales for our Industrial Applications product portfolio across the U.S. region. This isn’t just about closing deals - it’s about creating long-term partnerships and delivering comprehensive, team-based solutions that truly solve customer challenges. This is an exciting opportunity to work with a leading software solutions provider! This position is based in the US Eastern time zone.

Requirements

• 5+ years of sales experience, preferably selling to manufacturers or advanced technical software and service solutions (or equivalent software development experience)
• Proven ability to negotiate effectively and address both technical and business requirements
• Strong track record of prospecting and closing
• Confident engaging stakeholders at all levels, including Director and executive leadership
• Deep product knowledge with compelling presentation skills
• Excellent written and verbal communication skills
• Highly self-motivated, organized, and able to manage multiple priorities independently
• Flexible, proactive, adaptable, and results-driven

Nice To Haves

• Experience selling CAD/CAM, PLM, ERP, MES, or QMS software solutions
• Experience working within an international company
• Strong industry network and market insight

Responsibilities

• Build & Grow Your Pipeline
• Prospect new opportunities through phone, email, virtual, and in-person meetings
• Qualify inbound leads and convert them into strong business opportunities
• Profile customers and conduct market research to identify growth potential
• Drive Strategic Sales
• Confidently address technical objections and articulate product architecture advantages
• Identify decision-makers and cultivate lasting relationships
• Analyze usage patterns to uncover upsell opportunities, including enterprise solutions
• Meet and exceed ambitious sales goals
• Deliver Value Beyond Licensing
• Move beyond traditional sales approaches to offer comprehensive, customer-focused solutions
• Innovate and test new outreach and engagement strategies
• Collaborate cross-functionally with Sales, Marketing, and Finance
• Own Your Territory Performance
• Manage and optimize your CRM sales funnel for accuracy and conversion
• Provide weekly updates, forecasts, and quarterly projections
• Monitor market trends, competition, and pricing insights
• Represent Tech Soft 3D at tradeshows, conferences, webinars, and user events
• Travel 30-35% of the time to meet clients, assess their needs, and strengthen partnerships.

Benefits

• Our employees enjoy an extraordinary benefit package, including robust medical, dental and vision plans for employees and spouse/domestic partners and dependents, life insurance coverage, retirement savings, exceptional paid time off, holidays, 12 weeks’ paid parental leave and paid sabbaticals every few years.
• Not to mention, the cool perks you get as a “Techsoftian” … fun culture, a relaxed and inclusive environment, awesome leadership, continuous learning, flexibility in your daily schedule, a charitable donation matching program, home office reimbursement program (and monthly internet), an amazing employee recognition program (winners get an all-expense trip to somewhere in the World!) and an authentic workplace where you can truly be yourself.
• Check out our people here: https://www.youtube.com/watch?v=HAgB3OW1WsM
• The salary for this role is based on a combination of factors, including experience, education, and any special skills or expertise you bring. The pay range is $120,000 – 130,000/year which includes base salary plus commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed