Customer Retail Manager- Oklahoma CIty

The Kraft Heinz Company
1dOnsite

About The Position

Due to customer connectivity, we require this role to be based in Oklahoma City, Oklahoma. Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! The Customer Retail Manager (CRM) will serve as a geographically based retail arm of the sales team and will be accountable for driving the selling, merchandising and distribution efforts at store level. This position will represent the total Kraft Heinz portfolio through pursuing the following business strategies: 1) Ensuring customer agreements are executed and upheld 2) Driving distribution & share growth through shelving, new item, void closure and reset activity 3) Selling against promotional and incremental opportunities to achieve revenue targets 4) Price monitoring and management 5) Direction, monitoring, and assistance of agency relationships at store level 6) Partner with the Kraft Heinz Customer Sales Management team to align on retail specific priorities and expectations 7) Proactively communicates store level feedback and strategic opportunities with internal partners

Requirements

  • Ability to work with autonomy with minimal supervision
  • Valid Driver's License including a favorable driving record (a driving record will be requested as part of the recruitment process)
  • Ability to be present and working in stores as early as 7:30AM Monday - Friday based on business needs
  • Ability to be available to work during the weeks leading up to days of critical business need (national holidays plus the big game)
  • Exemplary interpersonal skills and ability to communicate/negotiate/relationship build with key contacts both internally and externally (all levels of management/associates)
  • Ability to use statistical skills to identify/evaluate/communicate category performance and store results/opportunities
  • Keen interest in sales and merchandising

Nice To Haves

  • Previous selling, merchandising or customer service experience is preferred, but also open to candidates with a proven history highlighting their ability to drive and deliver exceptional business results
  • Experience in the CPG Industry preferred – grocery channel experience highly preferred
  • Ability to demonstrate prioritization skills and multi-tasking capabilities

Responsibilities

  • Develop, enhance, leverage field customer relationships
  • Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers
  • Ensure effective execution of customer agreements and promotional programs
  • Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
  • Work in a team environment with Account Leads and team leadership to maximize growth opportunities.
  • Fosters thought leadership through strong engagement and effective communication
  • Displays a growth mindset through best-in-class execution while elevating and influencing others

Benefits

  • Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
  • Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
  • Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
  • You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability
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