Customer Service Administrator

Trinity Health•Fort Worth, TX

20h•Onsite

About The Position

TrinityRail is hiring a Clerical Administrator at our Fort Worth Plant. Our products are an integral part of the supply chain that helps fuel our lives and our economy. Over the last 85 years, Trinity Industries has grown to over 6,000 employees strong with the common purpose of Delivering Goods, For the Good of All. The Clerical Administrator provides administrative project or process support to relieve and assist department/plant managers or staff of administrative details and duties. Responsibilities may include general department duties such as data entry and executing and reporting on research and data analysis projects. Interacts with company personnel at all organizational levels. May be required to perform duties of a critical or confidential nature.

Requirements

High School diploma preferred with 2-4 years of related experience
Must be highly proficient with MS Office Professional Suite (i.e. Outlook, Excel, Word, and PowerPoint, TEAMS)
Strong interpersonal and customer service abilities
Must be detail oriented, highly organized, and able to work in a fast-paced environment
Possesses excellent grammar, verbal and written communication skills
Proficient with time management and meeting deadlines

Responsibilities

Load work instructions into the information centers and maintain paper and electronic records
Update RailCarRX and TAS production tracking systems
Pull customer approvals, shopping instructions, and scopes of work from TAS
Update car component information in Railinc
Backup to certificate entry in RailCarRX
Create folders for inbound railcars and submit Bills of Lading for outbound railcars
Obtain customer approval and invoice finished product to meet monthly goals
Review Quality Assurance documentation
Validate production documents for accuracy
Additional duties as assigned