Customer Service Administrator (PT)
About The Position
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Summary: The basic function of the Administrative staff is to assist customers, sales and design staff and store management in the operations relating to the customer buying experience and the routine maintenance of the store. Job Description: ✨ Now Hiring: Customer Service Administrator – La-Z-Boy Furniture Galleries ✨ Location NEW Store Opening!! Surprise, AZ - 16350 W Cactus Road, Surprise, AZ 85388 La-Z-Boy is hiring one extraordinary team member to support our store as a Customer Service Administrator. You will work alongside the Manager, Sales Associates, and Designers as a team to provide our customers with an exceptional experience by answering calls, resolving customer concerns and keeping the showroom customer-ready. It’s time for you to join a company that values your ideas as much as your talent!
Requirements
- High School Diploma or GED
- Prior Administrative or Customer Service or related experience
- Professional dress and appearance
Responsibilities
- Reliable and punctual – Consistently on time and dependable, supporting both our customers and team.
- Team-oriented and self-motivated – Works well with others while also taking initiative to complete tasks independently.
- Clear and effective communicator – Comfortable interacting with both internal teams and external clients.
- Highly organized with strong attention to detail – Maintains an orderly workspace and ensures accuracy in administrative tasks.
- Strong problem-solving skills – Able to identify issues and find practical solutions.
- Comfortable learning new technology – Willing and able to quickly adapt to new computer programs and systems.
- Excellent customer service skills – Provides a positive experience for clients both in person and over the phone.
- Able to multitask across systems – Navigates multiple technologies while remaining attentive and engaged with customers.
Benefits
- 401k with match
- Paid Time Off
- Medical, Vision, Dental and Basic Life Insurance
- 401k retirement plan with company match of up to 6%
- 9-11 paid holidays each year
- two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
