P/T Customer Service Advisor - 2712
About The Position
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth‑minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast‑paced, team‑oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver’s license is strongly preferred but not required. Job Summary The Customer Service Advisor supports customers through their entire visit—building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Requirements
- Valid U.S. driver’s license and authorization to work in the U.S. (no sponsorship)
- Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
- Comfortable working in enclosed or semi‑outdoor environments
- Proven face‑to‑face customer service or sales experience
Nice To Haves
- Excellent customer service and communication skills
- Strong listening and reasoning abilities
- Confident in overcoming objections
- Positive and energetic attitude
- Ability to succeed in a fast‑paced, team‑oriented environment
- Commitment to safety procedures
- Willingness to train and grow
- Ability to multitask effectively
Responsibilities
- Greet customers, review service needs, and escort them from their vehicles
- Explain promotions and available services
- Provide unbiased recommendations based on manufacturer guidelines and technician findings
- Communicate updates throughout the service process
- Perform preventative maintenance (oil changes, fluid top‑offs, inspections, and replacements of basic components)
- Ensure quality work, review completed services with customers, and encourage return visits
- Perform other duties as assigned
Benefits
- Employer/employee‑funded medical, vision, and dental plans, prescription coverage, and telemedicine
- Employer‑funded basic life & AD&D
- Bonus structure for JLU training completion
- Employee discounts on parts and services
- Optional life, accident, disability, and critical illness plans
- FSA and Dependent Care FSA
- Employee assistance programs, will preparation, travel assistance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
