Customer Service Agent 8:00AM-4:30PM - Capital Vacations

Capital Vacations • Springfield, MO

5d • $16

About The Position

Join the Fun with the Fastest Growing Timeshare Company in the Country! CUSTOMER SERVICE AGENT starting $16 per hour + quarterly bonuses DAY SHIFT 8:00AM-4:30PM, SATURDAYS 9:00AM-5:30PM Are you ready for a job thats as exciting as it is rewarding? Were on the lookout for energetic individuals to join our vibrant team in the booming timeshare industry! This isnt just a job; its your ticket to an adventure filled with opportunities, growth, and a whole lot of fun! Position Purpose The Customer Service Agent handles inbound customer service calls for the Activations department, supporting customers who have purchased prepaid corporate marketing mini-vacation packages. This role ensures customers are properly qualified, issues are resolved promptly, and tour show rates are positively impacted. Why Youll Love Working With Us: Best Pay Around: We offer the BEST pay in the industry! Earn a competitive hourly wage, and bonuses that will keep your wallet happy! Weekly Paydays: Who doesnt love payday? Get your hourly wage and commissions in one delightful check every weekno waiting around! Opportunities for Growth: We love to see our team members shine! Career advancement isnt just encouraged; its expected!

Requirements

• High School Diploma or GED required.
• Must be 18 years of age or older
• Must be able to pass a background check
• Excellent verbal and written communication skills.
• Strong customer service abilities.
• General computer proficiency.
• Proper phone etiquette.
• Ability to work in a fast-paced environment and handle sensitive customer interactions professionally.

Responsibilities

• Assist customers holding prepaid corporate marketing mini-vacation packages.
• Requalify customers based on current corporate marketing package tour qualifications.
• Positively influence the tour show rate through effective communication and service.
• Resolve customer issues using a one-call resolution approach and established guidelines.
• Maintain professional conduct and deliver high-quality service to all customers and team members.
• Adhere to scheduled work hours, report on time, and meet performance expectations.
• Manage time effectively and maintain attention to detail.
• Uphold a clean, courteous, professional attitude and appearance.

Benefits

• Best Pay Around: We offer the BEST pay in the industry!
• Earn a competitive hourly wage, and bonuses that will keep your wallet happy!
• Weekly Paydays: Who doesnt love payday?
• Get your hourly wage and commissions in one delightful check every weekno waiting around!
• Opportunities for Growth: We love to see our team members shine!
• Career advancement isnt just encouraged; its expected!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED