Customer Service Associate, Surety

Marsh McLennan•Cockeysville, MD

2d•Onsite

About The Position

Marsh McLennan Agency Customer Service Associate, Surety Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Customer Service Associate at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As our Customer Service Associate on the Surety team, you’ll prepare all correspondence for the Surety dept. You will assist the team in achieving growth and retention by providing timely, accurate and professional service to all customers. You will assist underwriters in gathering basic information needed for execution of Bonds. Your responsibilities will include maintaining all files and keeping an adequate supply of forms, such as Power of Attorney, Execution Reports and Bond Forms. Our future colleague. We’d love to meet you if your professional track record includes these skills: 2 years customer service experience (preferably in an office setting) Proficiency with Microsoft Office products (Word and Excel) Property & Casualty insurance license (or ability to obtain within 90 days). Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future. We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #MMABI LI-Onsite The applicable base salary range for this role is $35,600 to $66,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Click here to return to the Marsh Careers Site Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Requirements

2 years customer service experience (preferably in an office setting)
Proficiency with Microsoft Office products (Word and Excel)
Property & Casualty insurance license (or ability to obtain within 90 days)
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Responsibilities

prepare all correspondence for the Surety dept
assist the team in achieving growth and retention by providing timely, accurate and professional service to all customers
assist underwriters in gathering basic information needed for execution of Bonds
maintaining all files and keeping an adequate supply of forms, such as Power of Attorney, Execution Reports and Bond Forms