Customer Service Associate – Entry-Level – Immediate Hire

Thegemusa • Virginia Beach, VA

2d

About The Position

We are on the lookout for enthusiastic Customer Service Associates to join our fast-moving, high-energy event marketing team. This entry-level role is ideal for motivated individuals who thrive in dynamic environments, love working with people, and want to gain hands-on experience in brand promotion.
No experience? No problem! We provide full paid training to set you up for success. If you’re driven, personable, and goal-oriented, this could be the perfect first step in your career.

Requirements

• High school diploma or equivalent required; Associates or Bachelor’s in Marketing, Communications, or related fields a plus.
• Previous experience in customer service, retail, hospitality, or sports environments is helpful but not required.
• Excellent communication, problem-solving, and interpersonal skills.
• Energetic, positive, and goal-driven mindset.
• Comfortable working in fast-paced, team-oriented environments.
• Flexible schedule including evenings, weekends, and special events.

Nice To Haves

• Leadership, teamwork, or competitive experience from sports or other group activities.
• Public speaking, promotional, or event experience.
• Strong conflict resolution and adaptability in changing environments.
• Highly organized and detail-oriented when managing events.

Responsibilities

• Engage directly with customers at live events, product launches, and promotional campaigns, providing top-notch service.
• Act as a friendly, professional, and energetic brand ambassador for our clients.
• Clearly communicate product details, promotions, and services to create a memorable customer experience.
• Help with event setup, coordination, and breakdown to keep everything running smoothly.
• Handle customer inquiries, concerns, and feedback with a solution-focused mindset.
• Keep accurate records of interactions and provide valuable insights for campaign success.
• Collaborate with marketing and sales teams to achieve event goals and targets.
• Participate in ongoing training, team meetings, and performance growth initiatives.

Benefits

• Competitive hourly pay with performance bonuses and commission opportunities.
• Paid training and career growth within the event marketing industry.
• Networking opportunities with industry professionals.
• A dynamic, energetic, and team-focused workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED