Customer Service / Call Center
About The Position
Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential? Do you enjoy customer service and collaborating with your team to make a real difference? Five Star Chrysler Dodge Jeep Ram Warner Robins is hiring a Customer Service / Call Center Representative No Cold Calls!! No Sales Calls!! Must provide great customer service Hourly plus Monthly Bonuses Full Time with Excellent Benefits Responsibilities and Qualifications: Answer inbound calls from our own service customers and Set Appointments Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. Follow up with customers as needed to reset any missed appointments Participate in team and process training sessions – keeping positive relationships with teammates, sales teams, and dealership management. Utilize our computer tracking system daily. Previous Customer Service experience a plus! Excellent computer skills a must Valid Driver’s License required Benefits Medical, Dental & Vision Insurance 401K Plan + Match Life Insurance Short & Long Term Disability Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Discounts on products and services We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requirements
- Excellent computer skills a must
- Valid Driver’s License required
Nice To Haves
- Previous Customer Service experience a plus!
Responsibilities
- Answer inbound calls from our own service customers and Set Appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Follow up with customers as needed to reset any missed appointments
- Participate in team and process training sessions – keeping positive relationships with teammates, sales teams, and dealership management.
- Utilize our computer tracking system daily.
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Life Insurance
- Short & Long Term Disability
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
