Customer Service Clerk

Medina County District Library • Medina, OH

9h • $14

About The Position

The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, processing passport applications, answering telephones, serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned.

Requirements

• high school degree or equivalent
• be a U.S. citizen, eligible to become a passport acceptance agent
• one year experience working with the public
• keyboarding skills
• ability to learn computerized circulation system
• perform simple calculations
• use language effectively
• be friendly in dealing with others
• ability to work as a team member
• flexible schedule required including some evenings, Saturdays and Sundays (schedule subject to change based on needs of the library)

Nice To Haves

• Customer service experience

Responsibilities

• registering new patrons
• checking out materials
• assisting patrons with Library equipment
• collecting monies
• preparing and making bank deposits
• resolving problems for patrons
• processing library materials
• processing passport applications
• answering telephones
• serving as a receptionist welcoming patrons to the library
• performing other clerical duties as assigned

Benefits

• Vacation
• sick leave
• personal days
• holidays
• Public Employees Retirement System

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED