Customer Service Manager - Dickinson

Bierschbach Equipment • Dickinson, ND

7d

About The Position

Bierschbach Equipment & Supply has an immediate opening for the position of Customer Service Manager at our Dickinson branch. The Customer Service Manager is responsible for supervising a team of four (4) employees and overseeing the activities of our Inside Sales, Warehouse and Delivery departments within the branch. The Customer Service Manager maintains close relationships with employees in each department and promotes and reinforces a positive team dynamic and work environment. This supervisory position also initiates and develops customer relationships with construction/industrial customers and strong working relationships with vendors and suppliers. This hands-on position requires strong interpersonal, coaching and organizational skills and is responsible for managing a team of branch employees within a fast-paced environment. The manager is in charge of coordinating warehouse/delivery efforts of our Dickinson store, as well as assisting with the prompt/courteous handling of walk-in and call-in customers. Experience within the construction industry is helpful but not required. Management and inside sales experience is a plus. If you are a highly motivated, organized individual who seeks leadership responsibilities and ongoing professional development, apply to join the Bierschbach Equipment & Supply team today.

Requirements

• Strong interpersonal skills
• Coaching skills
• Organizational skills
• Ability to manage a team of branch employees within a fast-paced environment
• Highly motivated
• Organized individual
• Seeks leadership responsibilities
• Seeks ongoing professional development
• Background check and drug screen required

Nice To Haves

• Experience within the construction industry
• Management experience
• Inside sales experience

Responsibilities

• Supervising a team of four (4) employees
• Overseeing the activities of our Inside Sales, Warehouse and Delivery departments within the branch
• Maintaining close relationships with employees in each department
• Promoting and reinforcing a positive team dynamic and work environment
• Initiating and developing customer relationships with construction/industrial customers
• Maintaining strong working relationships with vendors and suppliers
• Coordinating warehouse/delivery efforts of our Dickinson store
• Assisting with the prompt/courteous handling of walk-in and call-in customers

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid vacation/holidays
• Performance bonus program
• Employee stock ownership plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed