Hybrid Customer Service Phone Support

TEKsystems•Winchester, VA

2d•$20 - $20•Hybrid

About The Position

Start Your Career Helping People Every Day Join a team where your voice matters and your work truly makes a difference. We’re looking for friendly, dependable individuals to become Member Support Representatives in our fast‑paced, 24/7 contact center. If you enjoy helping people and want to grow your skills, this is the perfect place to begin. What You’ll Do Be the first point of contact for members, providing helpful, professional support. Share clear, accurate information about our products and services. Navigate multiple systems while actively listening and guiding members through their questions. Assist with everyday banking needs—savings, checking, loans, credit cards, IRAs, and more. Recommend services that fit each member’s needs and help build strong, positive relationships. What We’re Looking For Strong communication skills and a genuine desire to help people. Ability to stay organized and focused in a busy environment. A willingness to learn and grow—no experience required.

Requirements

Strong communication skills and a genuine desire to help people.
Ability to stay organized and focused in a busy environment.
A willingness to learn and grow—no experience required.

Responsibilities

Be the first point of contact for members, providing helpful, professional support.
Share clear, accurate information about our products and services.
Navigate multiple systems while actively listening and guiding members through their questions.
Assist with everyday banking needs—savings, checking, loans, credit cards, IRAs, and more.
Recommend services that fit each member’s needs and help build strong, positive relationships.