Customer Service Rep - Afternoon shift Monday - Friday 3:00pm - 11:30pm

GXO Logistics•Hagerstown, MD

2d•$23

About The Position

Logistics at full potential. At GXO Logistics, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, load tracking for all modes of transportation and freight pay resolution. If you’re excited by the prospect of working for a global company, we have the opportunity for you to grow with GXO. Pay, benefits and more. The hourly rate for this role it $22.50. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. We engineer faster, smarter, leaner supply chains. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Requirements

1 year of experience working in an administrative / clerical position

Nice To Haves

High school diploma or equivalent
Ability to understand the perspective of several sides of the issue to achieve resolution, including carrier, supplier, freight pay, internal customer, etc.
Solid attention to detail with the ability to multitask
Excellent customer service, written and verbal communication skills
Experience in freight pay resolution
Understanding of transportation modes and rate structures for Supply Chain
Sikorsky Global Logistics training
Proficiency in Microsoft Office (Word, Excel and Outlook)