Customer Service Representative I

Trulite Glass & Aluminum Solutions • Phoenix, AZ

23h • $19 - $21

About The Position

You are eager to provide top tier customer service support in a
manufacturing environment. You have customer service experience preferably
within the industrial related, glass and aluminum, or building materials
industry. You are an excellent communicator (written and oral) who possess
strong interpersonal skills, conflict management abilities, and time management
skills.

Requirements

• High School Diploma or equivalent.
• Experienced user of Microsoft Office 365 suite.
• Listening skills and data collection with attention to detail are essential.
• Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Responsibilities

• Receives telephone and fax request for price quotations, order changes, adjustments, and cancellations directly from customers.
• Answers customer’s technical questions regarding products and services.
• Achieves and maintains rapport with customers and works to give them the best possible service.
• Data Entry – Take and enter customer order request in a timely and efficient manner

Benefits

• Total compensation pay range $18.50 - $21.00/hr
• Quarterly safety bonus opportunities
• Quarterly production bonus opportunities
• Benefits starting DAY ONE!
• immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if injured on the job.
• access to a percentage of your pay daily, if needed, and a progressive financial training program.
• 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan.
• employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED