Customer Service

Safe Fleet • Lakewood, NJ

21h • Onsite

About The Position

This is an entry-level Customer Service Representative position. You’ll be the first point of contact for customers, helping answer questions, enter orders, and ensure a smooth experience from quote to delivery. Training is provided, and this role is a great starting point for building a career in customer service, sales support, or operations.

Requirements

• High school diploma or equivalent
• Customer service or retail experience
• Comfortable speaking with customers by phone and email
• Basic computer skills (email, internet, Microsoft Office)
• Strong attention to detail and willingness to learn
• Positive attitude and dependable work habits

Responsibilities

• Answer customer questions by phone and email
• Enter and process customer orders accurately
• Provide basic product information and pricing
• Track order status and communicate updates to customers
• Coordinate with sales, warehouse, and operations teams
• Prepare quotes and order confirmations
• Assist walk-in showroom customers as needed
• Maintain accurate customer records
• Perform other general customer service tasks as assigned

Benefits

• Competitive entry-level starting pay
• Medical, dental, and 401(k)
• Paid training and growth opportunities
• Supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED