Customer Service Representative, Medical Store
About The Position
Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to: Greet customers in a professional and enthusiastic way Answer telephone calls promptly Demonstrate in-depth knowledge of products, placement, availability, price and use Efficiently assess customer needs for product or services Educates patients/clients on medical products and services Fit and sell medical products and services to customers Process customer orders and accurately input customer orders into the computer Keep showroom stocked, clean, organized and presentable Medical Perform other tasks as assigned or necessary
Requirements
- High school graduate or equivalent
- Excellent customer service skills
- Detail oriented
- Ability to work with diverse clientele
- Ability to lift and/or carry objects weighing up to 50 lbs. frequently and occasionally weighing over 100 lbs.
- Ability to sit, stand and walk for extended periods of time
- Accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Nice To Haves
- Medical background/experience is a plus
Responsibilities
- Greet customers in a professional and enthusiastic way
- Answer telephone calls promptly
- Demonstrate in-depth knowledge of products, placement, availability, price and use
- Efficiently assess customer needs for product or services
- Educates patients/clients on medical products and services
- Fit and sell medical products and services to customers
- Process customer orders and accurately input customer orders into the computer
- Keep showroom stocked, clean, organized and presentable
- Medical Route Delivery Driver Responsibilities as necessary
- Ability to lift and/or carry objects weighing up to 50 lbs. frequently and occasionally weighing over 100 lbs
- Perform other tasks as assigned or necessary
Benefits
- Employee Stock Ownership Plan (ESOP)
- Health, Vision and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to employee by Norco
- Supplemental Accident, Disease, and Life Insurance options
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Employee Discount on products sold by Norco
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Similar Customer Service Representative, Medical Store job opportunities
