Customer Service Representative - Mosquito Authority/Pest Authority
About The Position
Mosquito Authority and Pest Authority is a locally owned and operated pest control company serving the Greater Oklahoma City area. We help families enjoy their homes and yards without the annoyance of mosquitos or other pests. We are looking for a friendly, organized, and motivated Customer Service Representative to join our growing team. This position plays a key role in helping customers schedule services, answering questions, and supporting our field technicians. This is a great opportunity for someone who enjoys helping people and working in a fast-paced small business environment.
Requirements
- Strong communication and customer service skills
- Ability to multitask and stay organized
- Comfortable using computers and scheduling software
- Positive attitude and problem-solving mindset
Nice To Haves
- Previous customer service experience preferred but not required
Responsibilities
- Answer incoming customer calls and respond to inquiries
- Schedule mosquito and pest control services
- Assist customers with service questions and billing
- Maintain customer accounts in our scheduling software
- Coordinate daily technician schedules and routes
- Follow up with customers regarding services
- Help identify opportunities for additional services when appropriate
- Provide friendly, professional customer service at all times
Benefits
- Bonus based on performance
- Company parties
- Training & development
- Competitive hourly pay
- Paid training
- Opportunity to grow with a locally owned small business
- Supportive team environment
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
