Customer Service Representative - PM Shift

TEKsystems

2d • $20 - $20 • Remote

About The Position

Join our team as a Customer Service Representative in the National Campaigns Unit, where you will play a vital role in shareholder communications for public companies. This position focuses on supporting the Fall Proxy season, aiding companies in managing their annual meetings and voting processes.

Requirements

• Proficiency in customer service and call center operations.
• Strong interpersonal and communication skills.
• Experience with Microsoft Office.
• Ability to handle both inbound and outbound calls effectively.

Nice To Haves

• Prior experience in sales is beneficial.
• Professionalism in communication, both spoken and written.
• Capability to work independently with minimal supervision.

Responsibilities

• Assist companies in communicating with shareholders about key voting issues such as board elections, executive compensation, and governance matters.
• Distribute proxy materials and securely collect votes through online, mail, or phone channels.
• Handle the printing and mailing of proxy statements, annual reports, and voting instructions.
• Organize and run Board of Directors meetings, assisting with registration, vote tabulation, and post-meeting activities.
• Engage in inbound, outbound, and email communication to address shareholder queries and assist with voting.
• Clarify voting processes and provide paper copies of proxy statements upon request.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed