Customer Service Representative - Entry Level

MSI Inc.

3d•$15 - $18

About The Position

We’re hiring Customer Service Representatives to support nonprofit fundraising campaigns through residential, door-to-door outreach in local neighborhoods. This role focuses on face-to-face customer service, community engagement, and building positive relationships with residents while supporting meaningful nonprofit causes. No experience is required — we provide paid training, ongoing coaching, and hands-on support from day one. This position is ideal for individuals with a customer service mindset who enjoy working with people and want to make a difference in their community.

Requirements

Strong communication and interpersonal skills
Friendly, approachable, and comfortable speaking with new people
Customer-focused attitude with a desire to help others
Coachable, motivated, and eager to learn
Reliable, professional, and team-oriented
Must be 18+ and authorized to work in the U.S.

Nice To Haves

Experience in customer service, retail, hospitality, call centers, or sales is a plus — not required

Responsibilities

Provide friendly, professional customer service to residents through residential outreach
Engage directly with community members to support nonprofit fundraising initiatives
Educate residents on nonprofit missions, programs, and impact
Answer questions and address concerns clearly and respectfully
Encourage participation through one-time or recurring donations
Represent nonprofit partners with a positive and professional attitude
Collect community feedback to help improve outreach and service strategies