Customer Service Representative - Bilingual in Spanish

Shively Diversified Management Services•Saginaw, MI

23h

About The Position

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Requirements

A high school diploma and 1-3 years of customer service experience is preferred
Good written and oral communication skills and excellent organizational skills
Experience using Microsoft Word, Excel, and Outlook
Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
Successfully pass the required pre-employment background check and drug screen
Bilingual in Spanish

Nice To Haves

Knowledge of purchasing or inventory management is desirable
Good interpersonal and leadership skills

Responsibilities

Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly
Able to complete assigned tasks working with little to no supervision
Comply with all safety guidelines to ensure a safe work environment