Customer Service Representative at the Key West Aquarium

Historic Tours of America • Key West, FL

29d • $17 • Onsite

About The Position

The Customer Service Representative gives accurate exhibits and tour times, while effectively controlling guest lines to ensure tours stay on schedule. Our ideal Customer Service Representative has a passion for helping people and making their Aquarium experience a memorable one.

Requirements

• Ability to perform on-your-feet routine physical activity
• Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests
• Ability to stand for long periods of time and work outside in the field and tolerate a wide range of temperatures and weather conditions
• Ability to handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant demeanor
• Ability to read, write and speak fluent English in order to communicate with fellow CASTmembers and the general public
• Ability to work flexible shifts, including days, evenings, weekends and holidays
• High school graduate or equivalent preferred
• Successful candidate must undergo a background search

Nice To Haves

• Prior customer service experience preferred
• Outgoing and enjoy working with the public

Benefits

• Competitive pay and paid training: $17per hour
• All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: Paid sick time
• 401K plan with company matching
• Flexible schedules (including a combination of weekdays and weekends are available)
• Fun and upbeat work environment with various award and recognition celebrations throughout the year
• First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%)
• Discounts in retail stores and free admission to all company attractions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED