Customer Service Representative, Full Time, Dayshift On-Site
About The Position
We're looking for a Customer Service Representative who takes pride in delivering excellent service and representing our company with professionalism. If you're dependable, detail‑oriented, and enjoy helping customers, you'll thrive here. What Makes You a Strong Candidate You're reliable and take ownership of your work You communicate with clarity, patience, and professionalism You stay organized and pay attention to details You enjoy helping people and solving problems You show up - consistently and on time Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force. This is a full-time, entry-level position. Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site. THE IDEAL CANDIDATE WILL: Prioritize the customer experience Manage multiple responsibilities with a high degree of professionalism Build positive relationships with our customers and sales force Be able to problem solve, work independently, and support other team members.
Requirements
- Written and verbal communication is required
- Proficient in Excel, Word and Outlook
- Proficient English language skills required
- Excellent Telephone Etiquette
- Ability to Multitask
- BCI requires a post- offer background check, physical and drug screen and employment is contingent upon satisfactory results.
Responsibilities
- Inbound & Outbound Telephone Calls & Emails
- Accurate and Efficient Customer Order Entry
- Customer and Sales Force Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
