Customer Service Representative $17 hourly

Raymour & Flanigan Furniture and Mattresses • Freehold Township, NJ

1d • $17

About The Position

As a Customer Service Representative, you will play an important role in the
lifecycle of every customers' purchase. You bridge the gap between the dream and
the reality by assisting customers with scheduling their deliveries, managing
payments and skillfully acknowledging customer questions and concerns. You will
work independently and on a small team to ensure our vision of enhancing the
customer shopping experience is continually strengthened.

Requirements

• Effective communication, interpersonal and organizational skills in person and on the phone.
• Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Responsibilities

• Consistently to provide genuine, friendly, personable and professional service.
• Proactively resolve escalated customer issues.
• Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.

Benefits

• health benefits
• 401k with company match plus profit sharing
• cross training
• annual breakfast prepared by our owners

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed