Customer Service Representative

Bron Tapes•Denver, CO

13d•$22 - $32

About The Position

Do you enjoy helping customers and solving problems? We are actively seeking a talented Customer Service Representative to join us in Denver! As a CSR with Bron, you’ll assist customers with placing orders, handle inbound phone calls, and support company sales goals. This is a great opportunity to join a growing company and work collaboratively with multiple departments to solve problems for the customers we serve. You will know you're a great fit for this position if you enjoy talking with customers, are a self-starter, detail oriented, and can work quickly and accurately against deadlines. Starting pay is $22 to $32/DOE per hour plus benefits. Open until filled. Who is Bron Tapes? Bron Tapes is the premier producer, distributor, and converter of pressure sensitive tapes, adhesives, and innovative solutions in North America. We pledge to provide our customers with exceptional service and quality products at competitive prices. We were founded in Denver, CO in 1977 and are proud to celebrate 45 years of success! We have 10 locations across the country and are growing!

Requirements

Minimum 3 years’ experience in customer service
Thrive in fast paced office with ability to multi-task
Strong basic math skills for conversion of different units of measure, both metric and imperial
Proficient with Outlook, Word, & Excel
Great communication skills, written and verbal
Superior attention to detail and organizational skills
High School Diploma or GED/Equivalent is required
Must be able to pass a pre-employment background check and drug screen

Nice To Haves

Experience with NetSuite is highly desirable

Responsibilities

Order entry and management
Inventory management
Providing order status, product information, account status, pricing, or service to customers and Application Specialists in a timely manner
Communicating with customers via phone and email in a professional manner
Maintaining close and effective communication with co-workers in sales, office, and warehouse
Creation and maintenance of records relating to customer and vendor transactions
Support local and company-wide sales goals
Other duties as assigned