Part Time Customer Service Representative
About The Position
Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses. Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time. Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This is a part time position $18.50-$25.00 per hour, Monday - Friday for mid shift!
Requirements
- Previous customer service or call center experience
- Strong attention to details
- Conscientious team player
- Honesty, integrity, and a good attitude
- Clear background check and drug screen
Nice To Haves
- Industry and ServiceTitan experience preferred
Responsibilities
- Handle inbound customer service calls including, but not limited to:
- Booking appointments
- Understanding general priority booking knowledge
- Providing tech ETA
- Deescalating customer concerns
- Understating field availability for effective booking
- Handle text and chat engagements with the customers
- Call on customer list to offer promotions
- Creating and updating customer profiles
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
