Entry Level Customer Service Representative

Thegemusa • Portsmouth, VA

1d

About The Position

We are hiring a Customer Service Representative to support client programs at local events, community activations, and outreach initiatives. This is a perfect opportunity for individuals who enjoy face-to-face interaction, creating positive experiences, and representing programs in a professional and approachable way.
Why Join Us?
No experience required – full training and ongoing support provided.
Gain hands-on experience in events, marketing, and community engagement.
Work in a team-oriented, supportive environment.
Opportunities to develop communication, public relations, and customer service skills.
Position Overview
As a CSR, you will serve as the primary point of contact for attendees at events and outreach activities. You will share information, answer questions, and ensure a positive experience for every individual you interact with.

Requirements

• Customer service experience is helpful but not required.
• Strong verbal and written English communication skills; bilingual skills are a plus.
• Comfortable engaging with diverse groups of people.
• Able to manage tasks independently and stay organized in a dynamic event setting.
• Positive attitude, professional demeanor, and reliability.
• Must be at least 18 years old and legally authorized to work in the U.S.

Responsibilities

• Represent assigned client programs at community events and outreach initiatives.
• Engage attendees in a friendly, professional, and approachable manner.
• Provide accurate information about services, programs, and initiatives.
• Respond to questions and direct individuals as needed.
• Follow established guidelines and responsibilities provided during training.

Benefits

• Hands-on experience in events, promotions, and community engagement.
• Supportive, team-focused work environment.
• Opportunities to build communication and public interaction skills.
• Paid training and ongoing mentorship to ensure your success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed