Customer Service & Sales Representative - Full-Time or Part-Time
About The Position
This isn’t your typical 9–5 job—every day is different! If you enjoy working with people, thrive in a fast-paced environment, and are motivated by sales success, this is an exciting opportunity to grow your career while delivering a Best-in-Class experience to our customers! Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers! At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work.
Requirements
- Professional, outgoing, and friendly personality
- Assertive, self-motivated, and results-oriented mindset
- Previous experience in customer service, retail, or related fields
- Strong communication and interpersonal skills
- Goal-driven attitude with the ability to meet or exceed sales targets
- Team player willing to jump in wherever needed
- Willingness to work a variety of shifts including evenings and weekends
- Valid Wisconsin driver’s license
- Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management.
- Basic computer proficiency, including the ability to use email and reservation software.
- Strong problem-solving and conflict resolution skills.
- Minimum age of 18 and a valid driver's license with a good driving record.
Nice To Haves
- Previous sales experience is a plus, but not required
Responsibilities
- Delivering outstanding customer service by engaging with customers, answering questions, and providing knowledgeable recommendations
- Showcase your passion for sales by identifying renters’ needs and recommending relevant upgrades and additional services
- Assist with daily operations while representing the brand with professionalism and integrity
- Work collaboratively with your team to keep operations running smoothly and create the best possible guest experience
- Take on additional responsibilities as needed—every day brings new opportunities to learn, grow, and make an impact
- Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting.
Benefits
- Total earning potential: $50,000–$60,000 per year
- (Hourly base pay plus uncapped incentive bonuses for sales upgrades and additional services)
- Pay differential for nights and weekends
- Paid Time Off (PTO) that begins accruing from day one for eligible full- and part-time employees
- Holiday and Birthday Pay
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement plan with a generous company match
- Employee discounts, including car rentals and Avis/Budget vehicle purchases
- Access to an Employee Assistance Program (EAP)
- Free parking
- Paid training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
