Customer Service - Full-Time / Corpus Christi

Barkaritaville Pet Resort•Corpus Christi, TX

1d•$15 - $18•Onsite

About The Position

Barkaritaville Pet Resort of Corpus Christi, TX is looking to hire a Full-Time Customer Service Specialist to provide 5-star service that gets people talking and tails wagging. Are you a people person and an animal lover? Would you like to get experience in the pet industry with a respected company that offers a fun work environment ? If so, please read on! This position starts at $15.00 - $18.00/hr , depending on experience. Full-Time positions will also be eligible for company-sponsored employee benefits, including medical, dental, vision, life insurance, paid time off (PTO), 401k, and discounts on products and services! If this sounds like the purrrfect opportunity for you, skip the cat nap and apply today! ABOUT BARKARITAVILLE PET RESORT We are a full-service, state-of-the-art pet resort in Corpus Christi, TX, which was created and designed to provide a stress-free, home-like, and fun environment for pets. We offer lodging, grooming, daycare, and training. We are locally owned and managed with 25+ years of experience in the pet industry. Whether for a day or a whole vacation, each pet's stay is tailored to their needs and preferences. To serve our clients in this way, our team has to be the best. Our staff is upbeat and happy , professionally dressed , and knows what's expected of them . We all participate in continuing education to keep our skill set fresh and up-to-date. There's a special "way" we do everything. And we reward our employees for all this great work that they do . A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST As a Customer Service Specialist, you arrive each day doggedly determined to provide quality and efficient customer service to every client--both two-legged and four-legged. As the first point of contact for most of our services, you play an essential role in establishing trust with both current and future clients. You are always professional as you take reservations, answer questions, and resolve concerns both in person and over the phone. As you check animals in for services, you greet clients warmly, listen carefully, and ensure that each pet parent's instructions and needs are addressed. You handle client billing and daily cash reports with attention to detai l and accuracy. Since pet care is the core of our operations, you also assist with all aspects of pet care as needed. You thrive in this busy, fast-paced environment where there are always pets and people to interact with, as well as phones to answer.

Requirements

High school diploma or equivalent
Customer service Experience 3+years
Phone skills
Computer literacy with the ability to use in-house software, e-mail, Word, and Excel spreadsheets
Ability to learn and remember information accurately
Highly Organized
Ability to handle animals humanely and gently at all times
Passion for people and pets
Positive, can-do attitude
Team player
Reliable, dependable, and punctual
Excellent communication skills
Highly organized and able to prioritize tasks effectively
Since stability is important for animals, little or no absenteeism is extremely important

Nice To Haves

Previous experience at a pet resort or similar environment, such as a medical office

Responsibilities

Provide quality and efficient customer service to every client--both two-legged and four-legged
Take reservations
Answer questions
Resolve concerns both in person and over the phone
Greet clients warmly
Listen carefully
Ensure that each pet parent's instructions and needs are addressed
Handle client billing and daily cash reports with attention to detail and accuracy
Assist with all aspects of pet care as needed