Customer Success Manager (Remote)

AO Globe Life•Defuniak Springs, FL

21h•Remote

About The Position

AO Globe Life is seeking ambitious, service-minded individuals to join our team as Remote Benefits Consultants . This fully remote opportunity is ideal for professionals who enjoy helping others, want to develop strong client communication skills, and are motivated to grow within a supportive, performance-focused environment. No prior experience is required. We hire for attitude and provide the training and mentorship needed to build the skills required for success. In this role, you’ll connect with individuals who have requested information about supplemental benefit programs , schedule virtual consultations, and guide them through available options.

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a webcam

Nice To Haves

Confident communicator who can build rapport in virtual conversations
Goal-oriented individual motivated by personal and professional growth
Strong listener who can identify client needs and provide thoughtful guidance
Organized and self-motivated with strong time management skills
Positive team player who welcomes coaching and feedback

Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Assess client needs and explain available benefit options clearly and professionally
Guide clients through the enrollment process and answer questions
Maintain accurate digital records of client interactions
Collaborate with team members to share best practices and support team goals
Participate in weekly training sessions, team meetings, and leadership development calls