Online | Customer Support – Booking Vacations
Destination Knot•Chicago, IL
4d•$40,000 - $65,000•Remote
About The Position
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.
Requirements
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to work independently in a remote environment
Nice To Haves
- Previous customer service or hospitality experience is helpful but not required
Responsibilities
- Assist clients with researching and booking vacation packages, hotels, and cruises
- Provide support during the reservation and confirmation process
- Respond to client inquiries regarding travel details and requirements
- Review booking information for accuracy, including dates and traveler information
- Maintain organized records of client reservations and communications
- Offer follow-up support before and after travel
Benefits
- Structured onboarding and step-by-step training
- Access to travel booking tools and supplier resources
- Flexible fully remote work environment
- Supportive and collaborative team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
