Customer Support & Experience Associate (Remote)

Blyss Journeys • Appleton, WI

5h • Remote

About The Position

We're looking for a Customer Support & Experience Associate who genuinely enjoys helping people and delivering thoughtful, reliable service. In this role, you'll be the first point of contact for our customers—answering questions, resolving requests, and ensuring every interaction feels professional, supportive, and seamless.
This is a fully remote position designed for individuals who value flexibility and meaningful work. Its an excellent opportunity for those transitioning careers, returning to the workforce, or seeking a customer-focused role that fits alongside other life commitments. No prior industry experience is required—comprehensive training and ongoing support are provided.

Requirements

• Strong communication and active listening skills
• A customer-first mindset with a professional, friendly approach
• Organized, dependable, and detail-oriented
• Comfortable working independently in a remote environment
• Willingness to learn new systems and workflows

Nice To Haves

• Experience in customer service, call centers, hospitality, retail, or administrative support is helpful—but not required

Responsibilities

• Respond to customer inquiries via email, phone, and messaging platforms
• Provide friendly, accurate, and timely support tailored to customer needs
• Assist with coordinating service requests and next steps
• Track and update customer information with strong attention to detail
• Follow up to ensure questions are fully resolved and customers feel supported
• Use internal systems and tools to manage daily support tasks

Benefits

• Fully remote work environment
• Flexible scheduling based on availability
• Structured onboarding and training
• Ongoing support and access to resources
• Opportunities to build long-term customer service and communication skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed