Customer Support Logistics Analyst

Amentum

21h•$65,000 - $85,000

About The Position

We are launching people to the Moon and Mars. If you want to be part of this amazing mission and enjoy working in a great team environment, we would love to have you as part of our team that is making history, today. It takes big ideas and determination to take NASA's vision and make it reality. That's what we do every day. The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion MultiPurpose Crew Vehicle, and Launch Services programs. Customer Support Logistics Analysts interface with operations and flow management for Logistics support needs and statuses; identify critical items needed to support processing; track critical items on the Logistics Hotboard and Critical Items Listing; generate shipping requests for customers; coordinate with Property/Transportation/Packing and Crating/Freight Traffic for shipments; and monitor shortages, provide shortage status, and provide mitigation support for parts/material shortages. Duties of this position include: Coordinates Logistics requirements to include supply support, packaging, handling, storage, and transportation requirements for customers. Applies knowledge of customer requirements, including business and cultural requirements; supplier capabilities; product configuration: manufacturing processes and documentation; and governmental regulations related to material issues, shipments and receipts. Acts as a liaison to expedite issues of kits, spares, loans, or transfers needed to support operations. Takes ownership, from a Logistics perspective, ensuring required parts/material are available and issued to required customer. Supports COMET engineering, operations, and shops through research of available materials, suggested alternate materials, and requirements definition for materials to be procured. Acts as an effective liaison with internal organizations and external organizations/agencies. Successfully communicates and presents technical and non-technical information to management and customers. Proactively works issues with supply chain, including issues across multiple areas. Identifies and supports process improvement initiatives. Perform other duties as assigned.

Requirements

Bachelor of Science (BS) and at least two years of related experience
Excellent communication, presentation, and customer interface skills required.
Ability to manage and prioritize multiple projects.
Experience with MS Office: Word, Excel, PP, Outlook required.
Must be able to accurately communicate ideas in writing and verbal communication.
Must be able to travel to support position requirements.
Must comply with all “drug free workplace” requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions.
Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.

Nice To Haves

Experience reading and interpreting engineering drawings preferred.
Experience working in a logistics or engineering environment preferred.
Experience supporting an aerospace or military program preferred.
Experience using inventory management and/or work order systems preferred.

Responsibilities

Coordinates Logistics requirements to include supply support, packaging, handling, storage, and transportation requirements for customers.
Applies knowledge of customer requirements, including business and cultural requirements; supplier capabilities; product configuration: manufacturing processes and documentation; and governmental regulations related to material issues, shipments and receipts.
Acts as a liaison to expedite issues of kits, spares, loans, or transfers needed to support operations.
Takes ownership, from a Logistics perspective, ensuring required parts/material are available and issued to required customer.
Supports COMET engineering, operations, and shops through research of available materials, suggested alternate materials, and requirements definition for materials to be procured.
Acts as an effective liaison with internal organizations and external organizations/agencies.
Successfully communicates and presents technical and non-technical information to management and customers.
Proactively works issues with supply chain, including issues across multiple areas.
Identifies and supports process improvement initiatives.
Perform other duties as assigned.