Customer Support Specialist

Dinamic AS Group • Lawrence, MA

9h

About The Position

We are seeking a dedicated and customer-focused Customer Support Specialist to join our team in Lawrence, MA. This role is ideal for individuals who enjoy problem-solving, communication, and providing high-quality support. As a key point of contact for our clients, you will ensure a smooth, professional, and efficient customer experience.

Requirements

• Strong verbal and written communication skills
• Ability to multitask and manage priorities in a fast-paced environment
• Problem-solving mindset with attention to detail
• Professional attitude and strong sense of responsibility
• Comfortable working independently and as part of a team

Responsibilities

• Provide timely and professional assistance to customers via phone, email, and internal systems
• Address inquiries, concerns, and service requests with accuracy and attention to detail
• Maintain clear and organized records of customer interactions
• Collaborate with internal teams to resolve issues efficiently
• Ensure customer satisfaction by delivering consistent and reliable support
• Follow company procedures and service standards at all times

Benefits

• Competitive salary based on role and performance
• Opportunities for professional growth and internal advancement
• Skill development and ongoing training
• Supportive and collaborative work environment
• Stable, full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed