Cyber Security Field Support Engineer (TS/SCI w poly)

Parsons Corporation•Minneapolis, MN

4d•Onsite

About The Position

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible. Job Description: Do you enjoy taking on unique problem sets which require creative solutions, all in a high-consequence environment? We work smarter by seeking out fresh approaches to every facet of business, from everyday operations to high-level decisions. Parsons is a proud innovator of cyber solutions that enhance security in mission critical environments. We are currently partnered with the Department of Defense to develop, deliver, and sustain mission-focused capabilities. The greatest technical solutions go only so far without great personnel to implement and support them. That’s why we employ some of the brightest, most creative minds in the world; because we believe our people are the true value in our cyber and intelligence solutions. As a Cyber Security Field Service Engineer your role will be essential to the operations, maintenance, and delivery of our proprietary tools. Come join our team and support technically diverse systems that are constantly evolving as the technology landscape changes. Build upon your current experience while making an impact on a vital mission!

Requirements

Bachelor’s degree and 8+ years of related professional experience
Active TS/SCI with polygraph
Ability to work independently in high-tempo operational environments
Ability to collaborate with engineering teams and operational users
Customer-facing experience supporting mission systems
Excellent customer service skills, writing ability and work ethic
DoD 8570/8140 IAT Level II Certification
Daily on customer-site work location in the Ft. Meade area is required

Nice To Haves

Providing emergency technical support for critical customer cyber infrastructure as a field service representative
Integrating and deploying cyber capability components within customer networks
Supporting deployment and integration of operational cyber firing platform components
Supporting reliability improvements or innovation within cyber capabilities, including contributions to intellectual property or internal innovation efforts
Supporting containerized platforms and distributed systems, including experience assisting with Kubernetes platform migrations or deployments
Implementing cloud-based infrastructure and services (AWS/Azure) to support development and operational environments
Developing and maintaining DevSecOps pipelines, including use of GitHub Projects, GitHub Actions, and CI/CD workflows to continuously build, test, and deploy applications to operational stakeholders
Experience with modern DevSecOps tooling and processes, including automated builds, deployment pipelines, containerized services, and secure software delivery practices
Providing technical guidance to engineers and stakeholders during platform integration, deployment, or migration efforts

Responsibilities

Provide field engineering support for deployment, integration, and sustainment of mission systems
Install, configure, and troubleshoot specialized cyber platforms within customer environments
Support operational users by diagnosing and resolving technical issues in real time
Coordinate with development and engineering teams to resolve system defects and improve reliability
Support system upgrades, patches, and configuration management activities
Provide technical guidance to stakeholders during deployments and system migrations
Work closely with mission operators to understand current operational requirements and identify future capability needs based on real-world system usage
Document system configurations, operational procedures, and troubleshooting steps
Learn to become expert on the installation, configuration and operation of Parsons developed software tools