Cyber Security Supervisor

City of Charlotte, NC•Charlotte, NC

77d•Hybrid

About The Position

This positions area of responsibility is in supervising and leading initiatives for the Identity and Access Management team. This includes responsibility for managing and monitoring specific cyber security information systems by ensuring compliance, leading the response to cyber security incidents, and researching and maintaining awareness of the latest cyber threats and vulnerabilities. This position will provide leadership with specific City technology and business teams to ensure that necessary technical and compliance security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will manage and monitor operational-related security systems and initiatives to support technology infrastructure, enterprise applications and services. This individual will manage and develop efforts to automate cyber security processes to reduce risk to Charlotte.

Requirements

Experienced with Microsoft Active Directory and Group Policy
Experienced with administrating Microsoft 365
Experienced with Okta, integrating Identity Providers, Single Sign-On (SSO), OpenID Connect (OIDC) and related IAM concepts
Strong understand of Public Key Infrastructure and Certificate management
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Excellent communication and interpersonal skills
Proficient with technology, particularly Microsoft Office, computer software applications, and telephony systems
Skills to address customer complaints and operational issues efficiently
Demonstrate problem solving, leadership and customer service skills
Demonstrate the ability to work well under pressure, handle multiple tasks and work effectively and cooperatively in a team environment
Must have strong organizational and decision-making skills
Meet Schedules and deadlines of the work
Maintain a high level of confidentiality in relation to documents and information
High School Graduate or Equivalent and Seven (7) years of related work experience
OR
2 Year College Degree and five (5) years of related work experience
OR
Bachelor's Level Degree and three (3) year of related work experience
OR
Master's Level Degree and one (1) year of related work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.
Must be located in or near Charlotte, NC.
Must work in office at minimum two days a week.

Responsibilities

Lead and execute security tasks related to technology projects or initiatives
Provide advanced leadership in evaluation and implementation of cyber security requirements for technology systems.
Manage specific security operations and infrastructure
Manage specific security tools, systems, and technology
Configure and install cyber security systems to include scheduling and attendance of afterhours maintenance windows
Work with different departments in the organization to reduce risk
Research and recommend new technology that reduces risk for the City
Audit policies and controls continuously
Ensure cybersecurity stays on the organizational radar
Manage the security incident response program
Develop and direct implementation of security standards and best practices for the organization
Develop remediation plans for any gaps reported in audits or recommended process improvements
Recommend security enhancements to Chief Security Officer
Recommend fiscal functions within the Cyber Security budget to the Chief Security Officer
Must be able to work efficiently, expeditiously, and independently with limited supervision
Perform other related duties as assigned

Benefits

The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte's benefits.

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