Monitor, analyze, and resolve security incidents for Edge customers.
Requirements
2-3 years’ experience with business information systems or technical helpdesk support
2-3 years’ education or experience in cybersecurity
Strong knowledge in IT networks' components security technologies (e.g. infrastructure security, identity & access management), applications (web servers, messaging, DNS, proxy, firewall, etc), information system infrastructures, operating systems (Windows, Linux, Unix), processes and methods with the ability to understand processes, policies and standards
Superior communication and interpersonal skills - Ability to manage conversations and deliver messages to audiences at all levels
Understanding risk management and security controls
Strong knowledge of business organization and internal support structure & process
Experience with packet capturing tools and analysis such as Wireshark.
Responsibilities
Effectively respond to work relating to computer security vulnerabilities, phishing, and malware investigations
Identify and resolve IPS and IDS issues; ability to Monitor and Analyze Network Packets and Security Event Logs
Escalate to appropriate staff as necessary to ensure trouble tickets are closed in a timely fashion.
Assist with implementing, monitoring, and managing various security technologies: Fortinet, Rapid7, IDS/IPS systems, Antivirus and other security related solutions.
Perform vulnerability, network and network security assessments.
Keep up to date on latest information security threats and countermeasures
Ensure that all implemented projects meet best practice security guidelines.
Support company through the testing and evaluation of new technologies and security controls.
Benefits
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary, aggressively structured compensation package and extensive benefits package including medical, dental and vision benefits. Our company strives to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.