Damage Prevention Specialist - One Call Program

ONEOK•Tulsa, OK

8d•$50,000 - $76,000

About The Position

We’re looking for a reliable, detail driven Damage Prevention Specialist to join our One Call team. In this pivotal role, you’ll help protect pipeline assets by accurately screening One Call tickets and collaborating closely with Operations, GIS, and field personnel. If you enjoy problem solving, supporting field teams, and working with modern mapping and ticket management tools, this is an exciting opportunity to make an impact on safety and operational reliability.

Requirements

H.S. Diploma
Knowledge of pipeline operations , facility locating, or One Call programs.
Experience communicating with internal and external stakeholders.
A clear and confident communicator —both written and verbal.
Responds with a sense of urgency.
Comfortable collaborating with Operations, GIS specialists, and colleagues across departments.
Tech‑savvy and eager to learn tools such as GIS, Excel, UtiliSphere , and other ticket‑management systems.
Organized, dependable, and able to meet competing deadlines.

Nice To Haves

Experienced with backend system configuration, data organization, or procedural documentation (a strong plus).

Responsibilities

Review and screen One Call locate requests to determine potential impacts to company assets.
Contact excavators regarding dig site location details.
Interpret GIS mapping layers (centerline, operational areas, business units etc.) using the Ticket Management System and/or the GIS Portal.
Support and optimize Ticket Management System configuration , helping streamline processes and improve efficiency.
Dispatch emergency One Call tickets and promptly notify Operations during business hours.
Maintain system accuracy by updating configurations as personnel, organizational structures, or workflows change.
Research excavation activity using State One Call systems, GIS, and ticketing tools to assist Operations and respond to landowner inquiries.
Generate and distribute productivity and compliance reports using platforms such as the Irth Ticket Management System, GIS, and Spotfire.
Assist with training efforts for Operations personnel as part of One Call compliance initiatives.
Prepare documentation to support state and federal inspections related to One Call regulations.
Retrieve historical records to support regulatory audits and internal documentation needs.