Data Analytics - Data Analytics Specialist

San Diego Community Health CenterSan Diego, CA
10h

About The Position

The Senior Data Analyst is responsible for the development, validation, and delivery of healthcare data analytics, dashboards, and reports that support clinical, operational, financial, and regulatory reporting needs. This role ensures the accuracy, integrity, and timeliness of end-user data and serves as a technical resource for transforming complex data into meaningful and actionable information. This position performs data extraction, aggregation, validation, and visualization from multiple systems, including eClinicalWorks (eCW). The role designs and maintains Tableau dashboards, produces routine and ad hoc reports, supports data reconciliation processes, and maintains standardized data definitions and documentation. This is a hands-on analytical role requiring advanced technical skills, experience working with healthcare data, and the ability to present findings in clear, user-friendly formats for a variety of audiences across SDAIHC.

Requirements

  • Three (3) years of experience in healthcare data analytics or data reporting.
  • Bachelor’s degree in business, public health, health informatics, data analytics, finance, economics, or a related field.
  • Hands-on experience developing Tableau dashboards and data visualizations.
  • Experience extracting and working with data from eClinicalWorks (eCW).
  • Advanced Microsoft Excel skills, including pivot tables, complex formulas, and data analysis functions.
  • CPR/ BLS certification: Maintain a current Basic Life Support (BLS) certification issued by the American Heart Association (AHA), the American Red Cross, or an equivalent organization. Certification must include an in-person, hands-on skills assessment. Online-only certifications are not accepted.
  • Annual background checks: Consent to annual background checks as a condition of continued employment, to ensure compliance with organizational standards and eligibility requirements.
  • For-Cause Drug Screening: Comply with drug screening requirements when initiated by the organization for cause, to support a safe, compliant, and drug-free workplace.
  • Ongoing Compliance Requirements: Maintain up-to-date compliance with all required annual renewals, including credentialing, professional licenses, certifications, physical examinations, TB testing, and mandatory regulatory trainings as assigned by the San Diego American Indian Health Center (SDAIHC.
  • Self-starter.
  • Ability to work with little direction.
  • Strong analytical and communication skills to convey information effectively.
  • Ability to distill large amounts of data and translate analysis into compelling presentations.
  • Ability to present data and analyses in a manner suitable for use in grant applications, Board reports, post-award reports, and for general audience consumption (e.g., marketing and outreach activities).
  • Excellent interpersonal skills.
  • Ability to work with all levels in an organization.
  • High level of accuracy in all work.
  • Ability to identify measures or indicators of performance and the actions needed to improve or correct performance, relative to corporate objectives.
  • Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Strong working knowledge of MS Office suite of products, including PowerPoint and Excel.
  • Able to lift/move up to 10 pounds, move from place to place.
  • Able to sit at a desk and work on a computer for prolonged periods.
  • Able to stand, bend and reach for prolonged periods.
  • Ability to do math, organize and prioritize workload, work effectively and efficiently under stress.
  • Ability to supervise, multitask, understand, and follow instructions.
  • Ability to proficiently read, write, speak, and understand English.
  • Consistently aligns work practices with SDAIHC’s Mission, Vision, and organizational values.
  • Delivers courteous, responsive, and culturally respectful service to patients, staff, and external partners.
  • Models SDAIHC’s customer service standards through professional appearance, positive attitude, clear communication, ownership of responsibilities, and collaboration.
  • Participates in ongoing customer service education and competency development.
  • Promotes a positive organizational image through professional conduct and quality service delivery
  • Contribute to the success of the organization by participating in quality improvement activities.
  • Complies with all SDAIHC policies and procedures and proactively participates in the implementation of new initiatives.
  • Participate and ensures continuous quality improvement process as directed by clinic leadership.
  • Ensures regulatory compliance and adherence with policies and procedures related to safe work practices.
  • Participate in infection prevention through appropriate use of infection control measures during patient treatment and patient interactions.
  • Ensure compliance with regulatory requirements for maintaining physical spaces, equipment, and supplies.
  • Uses all appropriate equipment and/or tools to ensure workplace safety.
  • Immediately reports unsafe working conditions.
  • Safeguards the confidentiality, privacy, and security of all patient, employee, and volunteer information in accordance with HIPAA, HRSA, and SDAIHC policies, accessing information only as required to perform assigned job functions.
  • Complies with all applicable federal, state, and organizational requirements related to corporate integrity, privacy, data security, and records management, and promptly reports any suspected violations, breaches, or unethical, fraudulent, or unlawful activity through appropriate channels.
  • Demonstrates and upholds the highest standards of ethical conduct, professional accountability, and regulatory compliance in all work activities.
  • Available for all shifts and, when required, able to work evenings and weekends

Nice To Haves

  • Experience in a Federally Qualified Health Center (FQHC) or community health clinic environment.
  • Experience with UDS, HRSA, or grant-related reporting.
  • Familiarity with SQL, SPSS, or other statistical/analytical tools.
  • Experience working with multicultural and underserved populations
  • Advanced knowledge in the use of SPSS and other statistical / analytical tools is highly desirable.

Responsibilities

  • Performs monthly end-user data collection, validation, and reconciliation.
  • Extracts, aggregates, and analyzes data from eClinicalWorks (eCW) and other internal systems.
  • Develops, maintains, and enhances Tableau dashboards and data visualizations.
  • Produces recurring and ad hoc reports for clinical, operational, financial, and grant-related needs.
  • Ensures data integrity through routine audits, exception reporting, and reconciliation processes.
  • Standardizes data definitions, report structures, and validation methodologies.
  • Reviews data for accuracy, identifies trends and variances, and works with appropriate departments to resolve discrepancies.
  • Prepares data for UDS, HRSA, grant, and other regulatory reporting requirements.
  • Creates automated and manual reporting tools to improve reporting efficiency and reduce duplication.
  • Maintains documentation for data sources, report logic, and dashboard development.
  • Provides technical support to report users in understanding data outputs and dashboard functionality
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