Data Center Delivery Assurance Specialist

Carrier • Charlotte, NC

1d

About The Position

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. About This Role: Data Center OTD Protection & Supply Continuity - Ensure 100% OTD to data center and critical customers by preventing, mitigating, and rapidly resolving material shortages. The Data Center Delivery Assurance Specialist ensures uninterrupted material availability to support production and Engineering‑to‑Order (ETO) programs. The role drives delivery assurance, supplier performance, and risk mitigation by managing CTB, supplier capacity, purchase orders, and master data accuracy. It provides proactive alignment between manufacturing sites and suppliers, manually manages ETO requirements, and resolves supply risks to protect supply continuity and achieve 100% On‑Time Delivery (OTD) for critical customer programs. Job Description: Drive delivery assurance across all critical suppliers through daily/weekly follow‑ups, escalations, recovery planning, and supplier engagement Partner with suppliers to monitor and improve supplier performance, including lead-time adherence, OTD, recovery actions, and service levels Perform risk recovery activities for materials at risk, including expedites, reschedules, and on-site supplier support when needed. ETO Requirements & Vendor Alignment Calculate and consolidate Data Center ETO material and carrier requirements based on engineering releases, planned demand, and vendor capabilities Develop and maintain manufacturing plans by vendor, ensuring clear and accurate communication of future demand to suppliers Partner with vendors proactively to deliver accurate signals enabling timely material readiness. Manually create requirements for temporary BOMs and non-standard material structures used in ETO programs Support pre-buy strategies by evaluating risk windows, forecast needs, and supplier lead-time exposure Supplier Capacity & Procurement Collaboration Work closely with the Procurement team to assess, validate, and manage supplier capacity, identifying constraints early and driving corrective actions Support long-term planning by communicating accurate demand signals and aligning capacity with projected ETO and production needs

Requirements

• Bachelor’s Degree
• 5+ years in Materials Management, Supplier Management, Procurement, Planning, or Delivery Assurance roles

Nice To Haves

• Bachelor's Degree in Supply Chain Management, Business, Engineering, or equivalent experience
• Strong knowledge of supply chain fundamentals, supplier capacity planning, and manufacturing processes
• Experience working with ETO environments, complex BOMs, or high-mix/low-volume operations is a strong plus
• Excellent communication, supplier engagement, and problem‑solving skills
• Advanced proficiency in ERP/MRP systems (SAP/Oracle preferred) and Excel
• Proactive issue resolution
• Strong analytical capability Supplier relationship management Cross‑functional collaboration
• Urgency, accountability, and ownership mindset
• Ability to navigate ambiguity in fast‑paced ETO environments

Responsibilities

• Drive delivery assurance across all critical suppliers through daily/weekly follow‑ups, escalations, recovery planning, and supplier engagement
• Partner with suppliers to monitor and improve supplier performance, including lead-time adherence, OTD, recovery actions, and service levels
• Perform risk recovery activities for materials at risk, including expedites, reschedules, and on-site supplier support when needed.
• Calculate and consolidate Data Center ETO material and carrier requirements based on engineering releases, planned demand, and vendor capabilities
• Develop and maintain manufacturing plans by vendor, ensuring clear and accurate communication of future demand to suppliers
• Partner with vendors proactively to deliver accurate signals enabling timely material readiness.
• Manually create requirements for temporary BOMs and non-standard material structures used in ETO programs
• Support pre-buy strategies by evaluating risk windows, forecast needs, and supplier lead-time exposure
• Work closely with the Procurement team to assess, validate, and manage supplier capacity, identifying constraints early and driving corrective actions
• Support long-term planning by communicating accurate demand signals and aligning capacity with projected ETO and production needs

Benefits

• Employees are eligible for benefits, including:
• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance
• This position may be entitled to short-term cash incentives, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level