About The Position

Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work. KaylaTek has an exciting Data Center SME opportunity supporting the AFNCR IT contract. Data Center SME will provide technical leadership and support in the areas of IT planning, solution specification/design, implementation and target architecture development for the AFNCR Consolidated Communication Center (CCC). This role will support the 744th Communications Squadron at Joint Base Andrews (JBA). This role includes supporting the Air Force District of Washington (AFDW) and Headquarters Air Force (HAF) customers on both NIPRNet and SIPRNet domains for the development of the CCC building. The qualified candidate will have knowledge of information technology commercial solutions and experience designing and developing technical solutions in order to lead the design and development of cutting-edge, scalable, and energy-efficient data center infrastructure. This role will also rack and stack equipment, support upgrades and consolidations, ensure power is transferred if there is a power failure, and provide general data center operational support.

Requirements

  • BS degree (or equivalent) in Cybersecurity, Information Security, IT, EE, Network Engineering, Computer Science, or related field and 10+ years of prior relevant experience
  • Possess an active Secret security clearance
  • Requires multiple years of prior data center operations experience.
  • Experience with Data Center Strategy, Planning, and Roadmap maintenance
  • Hands-on Experience in working with DoD networks, including NIPR, SIPR
  • NGEN first generation experience managing a central delivery of IT services for including: NOC operations, SOC operations, Cyber operations, messaging, systems, transport, storage, backup and restore and incident management.
  • Demonstrated experience running a DevOps organization
  • Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety
  • Experience planning implementation of enhancements and upgrades to the very large enterprise service organizations.
  • Experience in advising senior program leaders and stakeholders of hardware requirements, configurations and limitations.
  • Ability to maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing.
  • Expertise in developing and implementing new technologies to enhance capabilities of the enterprise.
  • Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy.
  • Experience mentoring others.
  • Excellent customer-facing skills.
  • Excellent research, decision-making and organizational skills are required.
  • Excellent written and verbal communication skills.
  • Working knowledge of Microsoft Office Suite including Microsoft Visio or AutoCAD.
  • Maintain confidentiality and adhere to data protection and other guidelines where appropriate.
  • MUST BE A US CITIZEN

Nice To Haves

  • ITIL Foundation 4 Cert a plus
  • Data Center Management Certification a plus
  • Experience or familiarity with DCIM management software such as NLYTE

Responsibilities

  • Lead and assist with strategic data center operation and migration planning
  • Collaborate with stakeholders to define the processes and standards that govern data center activities
  • Coordinate and control access and logistic support for the installation, troubleshooting, maintenance or decommissioning of date center equipment
  • Be able to work with and employ rack level redundancy techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.
  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
  • Develop and implement standards, procedures, and processes
  • Work within the DevSecOps methodology to plan and support implementation of new technologies.
  • Assist Government in determining tactical and strategic direction of the organization as it relates to emerging operational support technologies.
  • Research, analyze, and recommend new operational support technologies, tools, and techniques.
  • Conduct system support design and performance evaluation reviews.
  • Keep abreast of emerging operational support technologies and industry trends.
  • Produce architectural artifacts to include system design diagrams, recommendation justifications, and technical specifications.
  • Effectively communicate design standards to internal and external project partners
  • Ensure compliance with data center security protocols

Benefits

  • Comprehensive Medical, Dental, Vision plans, FSA, HSA, 401(k) with company match, Short-Term and Long-Term Disability, Life and Accidental Death and Dismemberment Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses and more!
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